To thrive in the 21st century, small businesses need to adopt different technologies and tools that will help them to become more successful without the resources that larger companies have. One such tool that is very useful for small businesses is video conferencing as it will allow an easy entry into the digital world and lead to better positioning according to today’s customer preferences and needs.
Read on to find out which are the ten best reasons to use video conferencing for your small business and how it will help you grow and become more successful.
You can literally be in more than one place at a time
As a small business owner, you surely have a lot on your plate. From sales and operations to human resources and taxes – everything depends on you. And most likely you have to repeat yourself quite often while dealing with different people.
For example, if you are a B2B business and you want to inform existing and potential customers for a new product or service you are offering, you can use video conferencing to straightforward the process. You can do it in real-time or offer a recording – or both, and just forward it to your contacts list.
Use webinars to promote new products and services
Webinars are a popular way to promote a new product or service without any high marketing costs. If you have a new innovative idea that is worth sharing with the world, a webinar is the best way to reach out to your customers and even find new ones.
Using a video conferencing tool, an unlimited amount of people can attend your webinar through their mobile devices and learn about your new product.
Receive real-time feedback
Knowing what your customers think about your business and what could be improved is very important in order to be successful. And with the help of video conferencing, it is easy to get feedback.
You can conduct a conferencing call with your customers, offer the opportunity to share their feedback and ask questions, and get all the answers you need to advance in your business.
Build a better relationship with your customers
Video meetings and conferencing is a great way to build a better relationship with your customers and increase engagement. As you can respond to customers directly, you can not only save time and be more effective but also skip all the trial and error in figuring out how to be successful.
Offer solutions for customers’ problems remotely
A video conferencing service usually comes with plenty of useful features such as screen sharing or remote access. This way you can easily solve your customers’ problems remotely through a video feed and help them easily and more conveniently.
Get more social media followers
Using video conferencing software you can easily produce video content to be shared on social media. For example, you can do product demonstrations and post them on social media, where they will reach more people as video posts rank better.
Save time and money
Just think about how many meetings you have to conduct in a month and all that time and money that go into it. By using video conferencing you will save on expenses for traveling, as well as time for face-to-face meetings, but you will still offer a more personalized approach compared to a traditional phone call.
Use the video for training your employees
Through a video conferencing software, you can also pre-record different training videos for your employees, so you can better explain procedures and protocols, without the need to repeat yourself every single time a new employee joins your team, Also, employees can access these videos every time they need to go through a specific they might have forgotten.